How to speak so that people want to listen | Julian Treasure
eVapt Company & Product Overview
This Video is video recording about the company and its offerings. About eVapt: eVapt is a comprehensive billing solution specifically designed for Cloud Service Providers. Its solution set includes the features that are beyond the traditional subscription management and billing systems. Its enables IaaS, PaaS and SaaS service providers to 1. Design and offer flexible price plans 2. Offer customer, region specific plans in different currencies 3. Manage promotions and discounts 4. Manage complex pricing of services 5. Supports Recurring, Onetime, Usage charges and also combination of these 6. Inbuilt metering and rating engine 7. Automated Billing and Collection Process 8. Has readily available API's for integrating with Payment and Bank Gateways to support recurring Payments 9. Has SOAP, REST API's for integrating with different third party systems such as FAS, CRM, etc. 10. Has inbuilt workflow engine and business process automation tool 11. Reports and Dash boards So, billing as its core functionality eVapt comes with additional features that are beyond the billing scope and eVapt can handle the most of cloud business operations with a couple of integrations. Security Aspects: eVapt system is PCI Level 1 Complaint and in process getting to SASE 16 certification. Also eVapt comes with an inbuilt security feature called as "Role Based Access Control" feature to avoid unauthorized access to data. This feature is used to create different roles such as Sales, Marketing, Finance, etc and these roles can be assigned to the employees who will be accessing the system. It enables marketing people to come up with competitive plans with less go to market time and email marketing campaigns, it enables the sales person to view complete information of their leads and to schedule the follow up activities, it allows the customer service representative to have a complete 360 degree overview of customers and handle the queries or requests from customers, etc. Insights on business performance: eVapt's reporting engine generates MIS reports which can give performance overview of different entities such as sales person (Number of sales), Customer service Representative (Number of queries handled and time taken for each), Sales offices (Number of sales, customer churn rate, revenue generated), etc.